Looking for an answer? Our self-help section is the fastest way to get help. Here you can read how to track and cancel orders, or indicate a return. You'll find answers to many topics here, including the payment options available at Edmac.
Here are some of the most frequent questions:
On our website you can use the search bar to look for the part you are looking for using your own reference.
Of course you can always send an email to [email protected]. One of our product experts will be happy to assist you!
If you want to cancel your order, please send an email to [email protected] as soon as possible, so our Customer Service Team can still cancel your order on time and notify you.
Please note: we work very hard to ship our orders as quickly as possible. It is therefore not always possible to cancel your order before the shipment.
If you received a defective item or encountered another problem with your order, please fill in the form below. Fill in the form as detailed as possible so that we can process your claim faster.
